Sam Smith To Be Free Collection Collector Hoodie Edition

Name: Sam Smith To Be Free Collection Collector Hoodie Edition
SKU: THEP158874
Availability: InStock

$45.95

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All of our hoodies are custom-made-to-order and handcrafted to the highest quality standards.

This Custom Hoodie will make a perfect gift for fans
Each hoodie is constructed from a premium polyester blend that is ultra-soft and incredibly comfortable.
Features a specialty high definition heat-dye application that ensures long lasting color vibrancy even after machine washing.
Fabric is durable and resistant to wrinkles, shrinking and mildew.
Each Hoodie is custom printed, cut and sewn just for you when you place your order , there may be small differences in the design on the seams and / or arms due to the custom nature of the production process.
Please allow 6-8 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.

Shipping Policy

Welcome to nicesnkpro, the official brand under A & N Shoe Service LLC. This comprehensive Shipping Policy explains how we handle order processing, shipping times, costs, and other important details related to delivering your Nike shoes, jerseys, and other apparel within the United States. We value your time and strive to ensure a smooth and reliable shopping experience.

1. Order Processing

Processing Time: Orders placed on nicesnkpro typically require 2-4 business days to process. Business days run from Monday to Friday, 8:00 AM to 6:00 PM Pacific Time (PT), excluding weekends and major holidays.
Verification: All orders go through a verification process to confirm payment information and shipping address accuracy. Any issues with your order—such as incomplete address details—may cause delays in processing.
Cut-Off Time: Orders placed after 6:00 PM PT or on weekends and holidays will be processed on the following business day.

Tip: To receive your items sooner, please make sure your shipping details and payment method are accurate when placing your order.

2. Shipping Methods

To ensure timely and reliable delivery, we partner with reputable carriers like FedEx, UPS, and USPS. We choose the best shipping carrier based on factors such as destination, package weight, and delivery speed. While we do our best to meet estimated delivery times, please note that carrier delays may occasionally occur.

3. Shipping Time & Delivery Estimates

Standard Delivery Window: Once your order is processed and handed over to the carrier, it typically takes 5 to 7 business days for delivery.
Business Days: Delivery timelines are calculated using Monday to Friday, 8:00 AM to 6:00 PM PT. Weekends and holidays are not included in standard shipping estimates.
Multiple Shipments: In some cases, your order may be split into multiple shipments if certain items are shipped from different warehouses. If that happens, you will receive separate tracking numbers for each shipment.

4. Shipping Rates & Fees

Free Shipping: All orders over $199 qualify for free shipping throughout the United States.
Flat Shipping Rate: For orders under $199, a $7.99 shipping fee will be applied at checkout.
Automatic Calculation: Our system automatically calculates shipping costs and applies any promotions or discounts at checkout. You will see the final shipping fee (if applicable) before completing your purchase.

5. Shipping Areas & Restrictions

United States Only: At this time, we only ship within the United States. We do not offer international shipping.
P.O. Boxes and APO/FPO Addresses: Certain carriers may not deliver to P.O. Boxes or APO/FPO addresses. If you have special shipping requirements, please contact us at contact@apparelzen.com for assistance.
Restricted Items: We currently specialize in Nike shoes and jerseys. If any product is restricted by law or carrier rules, it will not be available for shipment.

6. Tracking Your Order

Tracking Number: Once your order has shipped, you will receive a tracking number via email. This tracking number allows you to monitor your package’s progress and anticipated delivery date.
Real-Time Updates: You can use the provided carrier’s website (FedEx, UPS, or USPS) for real-time shipping updates.
Contact Support: If you do not receive a tracking number or if tracking information appears incorrect, please email us at contact@apparelzen.com for further assistance.

7. Handling Charges

Order Handling: We take great care in packaging and preparing your items to minimize damage during transit.
Additional Handling Fees: In rare cases, large or bulky orders may incur additional handling fees. These fees will be clearly disclosed during checkout if they apply.

8. Sales Tax

Tax Rate: A 5% sales tax is applied to all orders, as required by local and federal regulations.
Automatic Calculation: Any applicable taxes will be calculated and displayed during the checkout process.

9. Delivery Issues

Missed Deliveries: If you miss the initial delivery attempt, the carrier may leave a notice or re-attempt delivery. You can also arrange for pickup at a local carrier facility.
Incorrect Address: If the delivery is delayed or returned due to an incorrect or incomplete address, you may be responsible for any additional shipping fees incurred.
Weather & Unforeseen Events: Natural disasters, inclement weather, or other unforeseen events may impact the carrier’s ability to deliver on time. We appreciate your patience in such situations.

10. Damaged or Lost Items

Inspection: Please inspect your package upon receipt. If you notice any damage or suspect your items are missing, document the issue with photos and contact us immediately at contact@apparelzen.com.
Lost in Transit: If your tracking information indicates that your package was delivered but you have not received it, check with neighbors or your building management first. If the package is still missing, contact us, and we will work with the carrier to locate or replace your order.
Carrier Claims: We may file a claim with the carrier on your behalf. Replacements or refunds for lost or damaged packages will be processed once the claim is approved.

11. Returns & Exchanges

Although this section primarily details our shipping practices, we understand that you may need to return or exchange your purchased items. For a full overview of our return policy, please refer to our Refund and Returns Policy. If you have questions regarding returns or exchanges related to shipping, email us at contact@apparelzen.com.

12. Contact Us

If you have any questions or concerns about this Shipping Policy, feel free to reach out to us:

Company Name: A & N Shoe Service LLC

Company Number: 18012535

Address: 1077 Baxter Street, Suite I, Athens, GA, 30606, United States

Email: contact@apparelzen.com

Phone: +1 ‪(203) 677-0926‬

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days

Our customer service team is ready to assist you with any inquiries regarding shipping costs, delivery times, or special requests.

Thank you for shopping with nicesnkpro! We appreciate your trust in our brand and look forward to providing you with premium Nike shoes, jerseys, and a hassle-free shipping experience.

Returns & Refund Policy

Welcome to nicesnkpro, a brand proudly owned by A & N Shoe Service LLC. We value your satisfaction and strive to provide high-quality Nike shoes, jerseys, and exceptional customer support. This policy outlines our guidelines for returns, exchanges, and cancellations, ensuring that you have a clear understanding of your rights and our procedures.

Eligibility for Returns and Exchanges

Timeframe: You have up to 30 days from the date of delivery to initiate a return or exchange.
Condition: Items must be unworn, unwashed, and in their original packaging with tags attached.
Proof of Purchase: We require a valid proof of purchase or order confirmation to process returns or exchanges.

If your product meets these criteria, you are eligible for a return or exchange.

How to Return or Exchange an Item

Contact Us: Email our customer support team at contact@apparelzen.com with your order number, reason for return, and any relevant photos if the product is damaged or defective.
Obtain Authorization: Once approved, we will provide further instructions and a Return Merchandise Authorization (RMA) number if necessary.
Ship Your Return:
- Return Address: A & N Shoe Service LLC Attn: Returns (RMA# if applicable) 1077 Baxter Street, Suite I, Athens, GA, 30606, United States
- Please include your proof of purchase and any documentation we request.
Exchange or Refund Processing: Once we receive your return, our quality assurance team will inspect it. Exchanges or refunds (minus any applicable fees) will be processed within 2-5 business days after the inspection is complete.

Return Conditions

Original Packaging: Products must be returned with all accessories and in the same condition as received.
Inspection: Upon arrival, items will be inspected for wear, damage, or missing parts.
Rejected Returns: If the item does not meet our return criteria, you will be notified, and the product may be sent back to you.

Return Shipping Costs

Customer Responsibility: The customer is generally responsible for shipping costs unless the product arrived damaged or defective due to our error.
Shipping Method: We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item without a tracking number.

Non-Returnable Items

Final Sale Items: Products marked as “final sale” or “clearance” are non-returnable.
Personalized or Custom Items: Any item that has been customized or personalized cannot be returned unless it is defective.
Used Items: Items that appear worn, washed, or altered are not eligible for returns or exchanges.

Damaged or Defective Products

We take pride in offering high-quality footwear and apparel. If you receive a damaged or defective product:

Contact us at contact@apparelzen.com within 48 hours of delivery.
Provide photos or videos clearly showing the damage or defect.
We will arrange a replacement or provide a full refund (including shipping costs) once the damage or defect is confirmed.

Exchange Policy

Available Stock: Exchanges are subject to product availability. If the new item is out of stock, a refund will be issued.
Shipping Costs: The customer is responsible for return shipping costs unless the exchange is due to an error on our part.
Processing Time: Once your return is received and inspected, we will process your exchange within 2-5 business days.

Reason for Return

We understand that you may have different reasons for returning an item:

Sizing Issues: If your Nike shoes or jersey doesn’t fit as expected, we will help you find the correct size or provide a refund if unavailable.
Quality Concerns: If the product does not meet your expectations, contact our team for an appropriate resolution.
Changed Mind: If you have simply changed your mind, we offer refunds if the product meets our return criteria and is within the 30-day window.

Can I Change My Shipping Address?

Before Shipment: If you need to update your shipping address before the order is dispatched, please email contact@apparelzen.com immediately. We will do our best to accommodate the change.
After Shipment: Once your order has left our facility, we cannot guarantee that the address can be changed. In such cases, please contact the carrier directly with your tracking information.

Cancellation Policy

Order Processing: We begin processing orders as soon as they are placed. If you wish to cancel, contact us at contact@apparelzen.com within 24 hours of placing the order.
Shipped Orders: If your order has already been shipped, you will need to follow our return policy once the item is delivered.

Contact Information

If you have any questions or concerns about this policy, feel free to reach out to us at: